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Thursday, June 22, 2006

A Comcast Technician Sleeping on customer Couch

US CABLE OUTFIT Comcast's poor customer service came under the spotlight this week after an angry punter filmed one of its technicians snoozing on the job.


According to ViaYouTube the punter had a broken router and after several missed appointments, hours on the blower to customer support, Comcast sent around a technician to fix the problem.

However, the bloke couldn't fix it and resorted to ringing up the technical support people at Comcast, who put him on hold for an hour.

While the minutes dragged by, the Comcast techie nodded off on the couch. The customer filmed him and posted it on the World Wide Wibbly web here.

The punter complains that he has been in his apartment for three weeks and his Internet connection is still non-functional. It is not clear if he has got the techie off the sofa yet.

Just like Comcast New Slogan All sums it ups about their crappy poor customer services. Its Lamecastic!

"This [film] is my tribute to Comcast, their low quality technology and their poor customer service," he said here.

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